Refund Policy
We want you to study in Berith Lab with complete peace of mind. Here are our refund guidelines explained clearly, directly, and without hidden conditions.
Refund on your first charge
If you subscribe for the first time and find that Berith Lab is not the right fit for your study workflow, we will issue a 100% refund when requested within the first 7 calendar days of your initial charge. No justification required.
Subscription renewals
We do not offer refunds for recurring subscription renewals (monthly or annual). However, you can turn off auto-renewal at any time in your account portal, and your study access will remain active until the end of the prepaid period.
No Free Trial Period
Access to the Berith Lab application requires an active paid subscription from day one. We support this framework with our 100% money-back guarantee during your first 7 calendar days so you can evaluate the tools with peace of mind.
How to Request a Refund
To request a refund for your initial charge within the 7 calendar days, follow these straightforward steps:
- Send an email to billing@berithlab.com.
- Include the email address associated with your Berith Lab account.
- Optionally, let us know why the tool did not meet your needs to help us improve (this is entirely optional and does not affect your first-charge refund).
Processing and Banking Timelines
Once your request is approved, we immediately submit the refund instruction through Stripe back to your original payment method (credit or debit card).
The credited funds typically appear on your card statement within 5 to 10 business days, depending on the settlement policies of your card issuer or banking institution.